Shipping & Returns Policy


Order & Shipment Confirmation


When you place an order online, you will receive an order confirmation via email. If you need to make changes to your order, please contact us using the form located here.

When your order ships, you will receive a second email confirming your shipment. After the shipping confirmation has been sent, you can not make any changes to your order.

If an item is out of stock, we will notify you of the delay as soon as possible.



Shipping Policy & Rates


We only ship to valid US addresses.

All orders under $60 ship with a flat rate of $6.95 per order. Orders totaling $60 or more get FREE SHIPPING.

All orders are usually shipped the first available business day, unless otherwise indicated in your order confirmation.

We are currently working on adding more shipping options!



Return Policy


We at Lacas Coffee want you to be completely satisfied with our products.  You may return any product you ordered in its original, unopened packaging within 7 days of delivery for a product refund. Opened products are ineligible for a cash refund. Customer is responsible for return shipping costs.

Orders with damaged, missing, or incorrect items are eligible for replacement if reported within 7 days of delivery.

No returns are accepted without prior authorization.

If you have any issues with your coffee, or if there are any errors in your order, please contact us as soon as possible here or give us a call at 1-800-220-1133.